卓越经营

EFQM: Moving beyond standards towards creativity and innovation.

The European Foundation for Quality Management, EFQM, was founded in October 1989 when the CEOs and Presidents of 67 European companies subscribed to their eight Fundamental Concepts and declared their commitment to achieving the EFQM mission and vision. The Foundation set up a team of experts, from industry and academia, to develop the EFQM Excellence Model, a holistic framework that can be applied to any organisation, regardless of size or sector. This was first used to support the assessment of organisations in the European Quality Award in 1992.

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