大阪南海瑞士酒店

大阪南海瑞士酒店

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大阪南海瑞士酒店

常见问题

常见问题

大阪南海瑞士酒店是否提供泊车服务?

Car Parking is available at the hotel – click here for the latest rates.

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怎样从关西国际机场和附近车站到达大阪南海瑞士酒店 ?

请查看下方的全面交通指南链接:
https://www.swissotel.com/hotels/nankai-osaka/explore-hotel/

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大阪南海瑞士酒店是否提供无障碍房?

Handicap rooms are available at the 大阪南海瑞士酒店 – for your convenience, kindly contact our Reservations Team directly for further details prior to booking online.

电子邮件:reservation.osaka@swissotel.com

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大阪南海瑞士酒店是否提供连通房?

Connecting rooms are available at the 大阪南海瑞士酒店. Due to the limited availability of these room types, kindly contact our Reservations Team directly for further details prior to booking online.

电子邮件:reservation.osaka@swissotel.com

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大阪南海瑞士酒店是否允许吸烟?

The 大阪南海瑞士酒店 is a smoke-free hotel. A designated smoking area is located on the 6th floor.

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我什么时候能入住?

You may check in any time after 15:00.

我应该在几点前退房?


You must check out any time before 11:00.

我的航班在上午早些时候就会到达,我能提早入住吗?

Standard check-in time is from 15:00 onwards. We advise guests to book the previous night to guarantee an early check-in. Early check-in may be extended depending on room availability. Guests are welcome to leave their luggage free of charge at the hotel’s luggage storage while waiting for check-in.

我的航班在当天晚些时候才会出发,我是否能够延迟退房?

Kindly arrange with our Front Desk should you wish to retain your room after 11:00. Rooms are subject to room availability. 以下费用可能适用:50% of the price of the room if retained before 17:00, full room price applies if retained after 17:00.

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酒店的最优惠房价取消条款如何规定?

Reservations may be cancelled or amended free of charge up to 18:00 one day prior to the first day of your booking. Reservation cancelations later than that will be subject to charges for the first night of your intended stay.

Kindly note that some promotions such as Advance Saver and Seasonal Saver are subject to specific Terms and Conditions – cancellation policies for these special offers may differ to that stated above. Kindly ensure the offer’s Terms & Conditions prior to booking.

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我是否能入住最近翻修的客房?

A number of our rooms have been recently renovated and available on Swissotel.com, subject to room availability. Please refer to below for details on room renovations:

 翻修年份
瑞士精选房2017
瑞士行政房2016
豪华套房2016
名望套房2016
皇室套房2016
Waon 套房2014
Waraku 套房2014
豪华套房2013
豪华客房2013
瑞士优势房2012
豪华大床房2005

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我的预订需缴纳多少住宿税?

Effective 1 June 2019, 大阪 Prefecture requires all hotel staying guests to pay Accommodation Tax based on the room rate per person per night:

Under ¥7,000: 免税
¥7,000 - ¥14,999: 100 元人民币
¥15,000 - ¥19,999: 200 元人民币
More than ¥20,000: 300 元人民币

例如:
Overnight Rate - ¥35,000 for 2 adults
Rate per person per night - ¥17,500
Accommodation Tax - ¥200 per person per night, ¥400 for 2 adults
Total Rate - ¥35,400 for 2 adults

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我是否能预订带有额外睡床的客房?

All Twin Rooms can accommodate extra bed setup inside the room. Kindly select 3 adults when booking online if you wish to have an extra bed setup prior to arrival, for online rates to include the extra bed charge. Certain rooms are unable to accommodate extra beds due to local fire regulations.

我是否能够要求在大床或特大床房内提供额外睡床?

The following room types are unable to accommodate extra beds: Classic Queen and Classic King Room, Premier King Room, Swiss Advantage King and Queen Room, Swiss Select King and Queen Room, Swiss Executive King Room

All other room types: Extra Bed Charges of ¥10,000 per night apply, unless selecting 3 adults or more during the time of booking. For Swiss Executive Rooms and selected Suite Rooms, extra bed charges include access to the Swiss Executive Lounge.

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客房内最多允许容纳多少名宾客?

  • 经典客房(大床及特大床):2 名成人
  • 精选房(双床):3 名成人
  • 尊贵房(特大床):3 名成人
  • 尊贵房(双床):3 名成人
  • 瑞士优势房(大床):2 名成人
  • 瑞士优势房(特大床):2 名成人
  • 瑞士优势房(双床):3 名成人
  • 瑞士精选大床房:2 名成人
  • 瑞士精选房(特大床):2 名成人
  • 瑞士精选房(双床):3 名成人
  • 瑞士商务房(特大床):2 名成人
  • 瑞士行政房(双床):3 名成人
  • 瑞士行政房(三床):4 名成人
  • 高级豪华房:4 名成人
  • 精致套房(特大床):4 名成人
  • WAON 套房:4 名成人
  • WARAKU 套房:5 名成人
  • 豪华套房(特大床):3 名成人
  • 豪华套房(双床):3 名成人
  • 名望套房(特大床):3 名成人
  • 名望套房(双床):3 名成人
  • 皇室套房:3 名成人

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所有酒店是否均提供婴儿床?

供 2 岁以下婴儿使用的婴儿床(体重在 15 公斤以下)可在线免费预订(视使用情况而定)。

如果我的孩子和我同住一房需要收费吗?

Additional charges apply if extra bed is requested. No charges apply for children under the age of sharing the same bed with adults. Kindly inform Front Desk upon check-in.

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